Shipping Policy
Shipping Policy
At AllSerena, we strive to provide you with the best shopping experience, including timely and reliable shipping. Please review our shipping policy below for details on processing times, shipping options, and delivery estimates.
Processing & Shipping Times
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- Shipping times vary based on the destination and item availability. Estimated delivery times are:
- Standard Shipping: 7-10 business days
- Extended Shipping: 10-14 business days (for select products or locations)
Please note that these are estimated delivery times, and delays may occur due to high demand, customs processing, or carrier issues.
Shipping Rates & Carriers
- We offer competitive shipping rates, which will be calculated at checkout based on your location and selected shipping method.
- Orders are shipped via reputable carriers such as USPS, UPS, FedEx, or DHL.
International Shipping
- We currently [do/do not] offer international shipping. If international shipping is available, additional customs fees or taxes may apply, which are the customer’s responsibility.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order directly through the carrier’s website.
Delays & Lost Packages
- If your order is delayed beyond the estimated delivery time, please contact our support team at [Your Contact Email].
- We are not responsible for lost, stolen, or incorrectly addressed packages. Please double-check your shipping information before placing an order.